IT outsourcing services in Turkey

What does IT outsourcing mean for business?

IT outsourcing is a partial or complete transfer of work on setting up, administering and maintaining an IT infrastructure to the company that is professionally engaged in subscriber IT services for organizations.

Despite the fact that large companies have their own IT staff, problems with the development of new competencies, optimization and restoration of critical IT services are common. Typically, full-time employees are busy maintaining the infrastructure’s operability using basic processes, which creates great risks for the business.

Benefits of IT outsourcing

Cost reduction

Payment will be only for the work done. Workload is regulated by the contract that will be signed at the beginning of cooperation.

Professionalism

Only highly qualified specialists to perform your specific tasks.

Quick search for a specialist

The customer does not need to spend time and money looking for a specialist with the right skill level.

Efficiency

Due to experience, outsourcers cope with solving IT problems faster and more efficiently.

Comprehensive maintenance of the company's IT infrastructure

Infrastructure support

software products, telephony, video surveillance, access control systems, virus protection, measures to enhance the fault tolerance of systems.

Server administration

installation, configuration and administration of server services, restoration of functioning after a failure.

Computer network administration

setting up of network connections, wi-fi, switching equipment, VPN connections.

Departure of the system administrator

instant response to your request.

Maintenance of office equipment

replacement of components, adjustment.

Purchase of equipment

recommendations for upgrading, updating the OS.

IT audit

comprehensive analysis and assessment of the state of the IT infrastructure. The procedure is for identifying possible risks and threats, and reducing costs.

Site administration

updating data, improving design, improving SEO indicators are necessary to attract customers.

How do we solve your problem

Consultation

Studying the problem and requirements.

Audit

Conducting an audit, drawing up a work plan.

Execution of works

Signing an agreement. Carrying out work on setting up, supporting and testing the system.

Completion of works

Making a final report. Preparation of recommendations for optimizing the IT infrastructure.

Ensuring information security is vital for a large organization, the transfer of this function to outsourcing provides reliable protection. The outsourcing company will audit the IT infrastructure, offer recommendations on information security, select security software according to criteria previously set by the customer.

If you have a problem, you just need to leave a request, our specialists will contact you.

If it’s possible, technical support will be provided remotely.
If it’s necessary, an engineer will come to the office.
If the breakdown is serious, we will bring replacement equipment, install, connect and test it. We will take the broken equipment to the service center for repair. If it is impossible to restore the equipment, we will purchase a new copy, deliver, install and adjust.

An individual SLA contract is concluded with each client, this guarantees a high level of service, prompt response to an incident.

Popular questions

When is it necessary to Use IT Outsourcing?

You may already be experiencing one of these problems:

Errors in document flow;
Loss of critical data due to employee errors or disk problems;
Business shutdown due to server blocking by a ransomware virus;
Spend a lot of money on expensive equipment;
Constant breaks in the connection when making calls or sending mail.

DIT helps companies save and protect data due to equipment failures, save on IT infrastructure and increase the speed of the enterprise information system.

What tasks can be transferred to IT outsourcing right now?

Depending on the results of the audit and the goals of the organization, we offer the following services:

Subscriber service. Routine duties related to maintenance, prevention, repair, equipment setup can be delegated to a third-party company. Even a large organization does not always have professionals on staff who can maintain the performance of high-tech equipment.
Debugging and administration of servers. A large business has its own server rooms, equipped with sophisticated equipment, the repair of which cannot be carried out by a regular system administrator.
Functions of the remote system administrator. Round-the-clock support, provision of access level settings, operation of applications for employees.
Software update and development.

How to ensure information security through outsourcing?

DIT offers companies the following services:

Employee account management. We create, make changes, block and delete user accounts that have access to the local network and the Internet.
Anti-virus protection of workplaces, servers, e-mail and Internet traffic. We install and configure anti-virus software, provide technical support and updates.
Provide protection of IT infrastructure and restrict external access.
Carry out management of means of enciphering, and organize the electronic digital signature.

The difference between IT outstaffing and IT outsourcing

In case of outstaffing, the contract is concluded directly with the employee, and the company acts as a recruitment agency.

In addition, outstaff involves the constant presence of a specialist in the workplace, which speeds up the implementation of the necessary tasks. At the same time, the management of the outstaffer remains with the employer.

Do you have more questions?

We will tell you in detail about our services, types of work and standard projects, calculate the cost and prepare an individual offer!

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IT outsourcing services